{"id":74040,"date":"2015-03-05T10:35:50","date_gmt":"2015-03-05T03:35:50","guid":{"rendered":"http:\/\/www.ivivu.com\/blog\/?p=74040"},"modified":"2015-03-04T21:39:50","modified_gmt":"2015-03-04T14:39:50","slug":"hanh-dong-sai-lam-du-khach-thuong-lam-trong-khach-san","status":"publish","type":"post","link":"https:\/\/www.ivivu.com\/blog\/2015\/03\/hanh-dong-sai-lam-du-khach-thuong-lam-trong-khach-san\/","title":{"rendered":"H\u00e0nh \u0111\u1ed9ng sai l\u1ea7m du kh\u00e1ch th\u01b0\u1eddng l\u00e0m trong kh\u00e1ch s\u1ea1n"},"content":{"rendered":"

Check-in sai gi\u1edd so v\u1edbi quy \u0111\u1ecbnh, s\u1eafp x\u1ebfp \u0111\u1ed3 \u0111\u1ea1c thi\u1ebfu ng\u0103n n\u1eafp hay qu\u00e1 ph\u1ee5 thu\u1ed9c v\u00e0o cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i b\u00e1o th\u1ee9c bu\u1ed5i s\u00e1ng t\u1eeb l\u1ec5 t\u00e2n l\u00e0 nh\u1eefng nh\u00e2n t\u1ed1 khi\u1ebfn k\u1ef3 ngh\u1ec9 c\u1ee7a du kh\u00e1ch c\u00f3 th\u1ec3 th\u00e0nh \u00e1c m\u1ed9ng.<\/strong><\/em><\/p>\n

Nh\u1eefng h\u00e0nh \u0111\u1ed9ng sai l\u1ea7m c\u00f3 th\u1ec3 l\u00e0m l\u1ee1 d\u1edf chuy\u1ebfn du l\u1ecbch, m\u1ed9t ph\u1ea7n trong \u0111\u00f3 xu\u1ea5t hi\u1ec7n ngay t\u1eeb khi b\u1ea1n b\u01b0\u1edbc ch\u00e2n v\u00e0o kh\u00e1ch s\u1ea1n, l\u00e0m th\u1ee7 t\u1ee5c v\u00e0 nh\u1eadn ph\u00f2ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 h\u00e0nh \u0111\u1ed9ng c\u00f3 th\u1ec3 bi\u1ebfn h\u00e0nh tr\u00ecnh c\u1ee7a du kh\u00e1ch th\u00e0nh n\u1ed7i \u00e1m \u1ea3nh.<\/p>\n

\"M\u1edf<\/a>

M\u1edf ti\u1ec7c v\u00e0 d\u00f9ng th\u1ee9c \u0103n, \u0111\u1ed3 u\u1ed1ng c\u00f3 s\u1eb5n trong ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c xem l\u00e0 h\u00e0nh \u0111\u1ed9ng sai l\u1ea7m b\u1edfi gi\u00e1 c\u1ea3 th\u01b0\u1eddng b\u1ecb \u0111\u1eaft g\u1ea5p 2 – 3 l\u1ea7n.<\/p><\/div>\n

Check-in kh\u00f4ng \u0111\u00fang gi\u1edd<\/strong><\/h2>\n

M\u1ed7i kh\u00e1ch s\u1ea1n th\u01b0\u1eddng c\u00f3 gi\u1edd check-in kh\u00e1c nhau, \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m nh\u1ea5t, b\u1ea1n n\u00ean ki\u1ec3m tra v\u00e0 trao \u0111\u1ed5i v\u1edbi c\u00e1c nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n. Tr\u01b0\u1eddng h\u1ee3p gh\u00e9 kh\u00e1ch s\u1ea1n s\u1edbm h\u01a1n d\u1ef1 ki\u1ebfn nh\u01b0ng kh\u00f4ng b\u00e1o tr\u01b0\u1edbc, kh\u1ea3 n\u0103ng c\u00f2n ph\u00f2ng tr\u1ed1ng m\u00e0 \u01b0ng \u00fd l\u00e0 r\u1ea5t th\u1ea5p. Khi nh\u1eefng v\u1ecb kh\u00e1ch tr\u01b0\u1edbc tr\u1ea3 ph\u00f2ng, c\u00e1c nh\u00e2n vi\u00ean lu\u00f4n c\u1ea7n th\u1eddi gian th\u00edch h\u1ee3p, \u0111\u1ee7 \u0111\u1ec3 d\u1ecdn d\u1eb9p v\u00e0 tr\u1ea3 l\u1ea1i s\u1ef1 tinh t\u01b0\u01a1m.<\/p>\n

D\u00f9ng th\u1ee9c \u0103n trong ph\u00f2ng<\/strong><\/h2>\n

Ph\u00f2ng kh\u00e1ch s\u1ea1n n\u00e0o c\u0169ng trang b\u1ecb c\u00e1c lo\u1ea1i \u0111\u1ed3 u\u1ed1ng v\u00e0 th\u1ee9c \u0103n nh\u1eb9 cho kh\u00e1ch ngh\u1ec9. D\u00f9 v\u1eady, ch\u1ec9 c\u1ea7n nh\u00e2m nhi m\u1ed9t trong s\u1ed1 n\u00e0y, h\u00f3a \u0111\u01a1n m\u1ed7i m\u00f3n c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n ng\u1ea5t l\u1ecbm khi th\u1ea5y gi\u00e1 c\u1ea3 cao h\u01a1n m\u1ee9c th\u00f4ng th\u01b0\u1eddng g\u1ea5p 2-3 l\u1ea7n.<\/p>\n

Thi\u1ebfu ng\u0103n n\u1eafp<\/strong><\/h2>\n

Ngay c\u1ea3 khi \u0111\u00e3 nh\u1eadn ph\u00f2ng v\u00e0 c\u1ea7m ch\u00eca kh\u00f3a, kh\u1ea3 n\u0103ng cao l\u00e0 b\u1ea1n v\u1eabn ch\u01b0a h\u1eb3n an to\u00e0n v\u1edbi m\u1edb h\u00e0nh l\u00fd. M\u1ed9t s\u1ed1 du kh\u00e1ch t\u1eebng kh\u00f4ng kh\u00f3a va li h\u00e0nh l\u00fd v\u00e0 b\u00ed m\u1eadt \u0111\u1eb7t camera quan s\u00e1t, ph\u00e1t hi\u1ec7n tr\u01b0\u1eddng h\u1ee3p nh\u00e2n vi\u00ean d\u1ecdn ph\u00f2ng c\u1ed1 t\u00ecnh l\u1ee5c l\u1ecdi \u0111\u1ed3 \u0111\u1ea1c hay ngh\u1ecbch ng\u1ee3m c\u00e1c thi\u1ebft b\u1ecb nh\u01b0 laptop, m\u00e1y \u1ea3nh\u2026 N\u1ebfu kh\u00f4ng t\u1ef1 b\u1ea3o qu\u1ea3n h\u00e0nh l\u00fd, chuy\u1ec7n m\u1ea5t m\u00e1t x\u1ea3y ra ngay trong ph\u00f2ng l\u00e0 \u0111i\u1ec1u kh\u00f3 tr\u00e1nh.<\/p>\n

\u0110\u1ebfn ph\u00f2ng t\u1eadp v\u00e0o l\u00fac s\u00e1ng s\u1edbm<\/strong><\/h2>\n

R\u1ea5t nhi\u1ec1u du kh\u00e1ch c\u00f3 th\u00f3i quen t\u1eadp th\u1ec3 d\u1ee5c l\u00fac m\u1edbi ng\u1ee7 d\u1eady v\u00e0 \u0111\u1ebfn ph\u00f2ng t\u1eadp v\u00e0o s\u00e1ng s\u1edbm. Th\u00f3i quen n\u00e0y khi\u1ebfn ph\u00f2ng t\u1eadp l\u00fac n\u00e0o c\u0169ng \u0111\u00f4ng \u0111\u00fac, b\u1eadn r\u1ed9n.<\/p>\n

Qu\u00ean c\u1ea5t th\u1ebb \u201cXin \u0111\u1eebng l\u00e0m phi\u1ec1n\u201d<\/strong><\/h2>\n
\"Qu\u00ean<\/a>

Qu\u00ean h\u1ea1 t\u1ea5m th\u1ebb “Xin \u0111\u1eebng l\u00e0m phi\u1ec1n” c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n ch\u1ecbu c\u1ea3nh c\u0103n ph\u00f2ng b\u1eeba b\u00e3i, thi\u1ebfu s\u1ea1ch s\u1ebd trong khi \u0111\u00e3 tr\u1ea3 ti\u1ec1n \u0111\u1ec3 d\u00f9ng d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t.<\/p><\/div>\n

Khi \u0111\u00e3 qua th\u1eddi \u0111i\u1ec3m kh\u00f4ng mu\u1ed1n ai l\u00e0m phi\u1ec1n, b\u1ea1n ra kh\u1ecfi ph\u00f2ng v\u00e0 nhi\u1ec1u kh\u1ea3 n\u0103ng th\u01b0\u1eddng qu\u00ean r\u00fat t\u1ea5m th\u1ebb \u201cXin \u0111\u1eebng l\u00e0m phi\u1ec1n\u201d treo tr\u00ean c\u1eeda ra v\u00e0o. \u0110i\u1ec1u n\u00e0y s\u1ebd khi\u1ebfn c\u00e1c nh\u00e2n vi\u00ean hi\u1ec3u r\u1eb1ng kh\u00e1ch ngh\u1ec9 kh\u00f4ng c\u1ea7n d\u1ecdn ph\u00f2ng v\u00e0 b\u1ecf qua b\u1ea1n. C\u0103n ph\u00f2ng v\u00ec th\u1ebf v\u1eabn ph\u1ea3i ch\u1ecbu c\u1ea3nh b\u1eeba b\u1ed9n, ch\u0103n ga d\u01a1 b\u1ea9n, l\u1ed9n x\u1ed9n d\u00f9 b\u1ea1n \u0111\u00e3 tr\u1ea3 ti\u1ec1n \u0111\u1ec3 mua ti\u1ec7n nghi ho\u00e0n h\u1ea3o (Nh\u1eefng t\u1ea5m th\u1ebb kh\u00e1ch s\u1ea1n h\u00e0i h\u01b0\u1edbc).<\/p>\n

\u0110\u01b0a ng\u01b0\u1eddi l\u1ea1 t\u00ean v\u00e0 s\u1ed1 ph\u00f2ng<\/strong><\/h2>\n

Ngo\u1ea1i tr\u1eeb vi\u1ec7c b\u1ea1n c\u00f3 \u00fd mu\u1ed1n h\u1eb9n h\u00f2 v\u1edbi c\u00f4 n\u00e0ng ho\u1eb7c anh ch\u00e0ng n\u00e0o \u0111\u00f3, c\u00f2n l\u1ea1i n\u00ean c\u1ea9n th\u1eadn v\u00e0 gi\u1eef g\u00ecn th\u00f4ng tin c\u00e1 nh\u00e2n c\u0169ng nh\u01b0 s\u1ed1 ph\u00f2ng kh\u00e1ch s\u1ea1n \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi l\u1ea1. Kh\u00f4ng ch\u1ec9 v\u1eady, vi\u1ec7c ti\u1ebft l\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 khi\u1ebfn b\u1ea1n r\u01a1i v\u00e0o nhi\u1ec1u t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p v\u00e0 kh\u00f3 ki\u1ec3m so\u00e1t trong su\u1ed1t k\u1ef3 ngh\u1ec9.<\/p>\n

Ph\u1ee5 thu\u1ed9c v\u00e0o \u0111i\u1ec7n tho\u1ea1i b\u00e1o th\u1ee9c t\u1eeb l\u1ec5 t\u00e2n<\/strong><\/h2>\n

\u0110\u1ec3 b\u1ea3o \u0111\u1ea3m \u0111\u00fang gi\u1edd trong c\u00e1c chuy\u1ebfn \u0111i, nhi\u1ec1u du kh\u00e1ch th\u01b0\u1eddng d\u00f9ng d\u1ecbch v\u1ee5 b\u00e1o th\u1ee9c qua \u0111i\u1ec7n tho\u1ea1i do c\u00e1c nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n \u0111\u1ea3m tr\u00e1ch. Tuy v\u1eady, ch\u1ec9 sau v\u00e0i h\u1ed3i chu\u00f4ng, h\u1ecd s\u1ebd bu\u00f4ng m\u00e1y v\u00e0 cho r\u1eb1ng \u0111\u00e3 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5. N\u1ebfu ng\u1ee7 qu\u00e1 say, b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb nh\u1ee1 h\u1ed3i chu\u00f4ng n\u00e0y v\u00e0 d\u1eady mu\u1ed9n, khi\u1ebfn c\u1ea3 h\u00e0nh tr\u00ecnh tr\u1edf n\u00ean t\u1ed3i t\u1ec7 v\u00ec v\u1ee1 k\u1ebf ho\u1ea1ch.<\/p>\n

Ch\u1ec9 l\u1ea5y m\u1ed9t ch\u00eca kh\u00f3a ph\u00f2ng<\/strong><\/h2>\n

H\u1ea7u nh\u01b0 du kh\u00e1ch n\u00e0o khi nh\u1eadn ph\u00f2ng c\u0169ng ch\u1ec9 l\u1ea5y m\u1ed9t chi\u1ebfc ch\u00eca kh\u00f3a. Trong khi \u0111\u00f3, l\u1eddi khuy\u00ean t\u1ed1t nh\u1ea5t l\u00e0 b\u1ea1n n\u00ean \u0111\u1ec1 ngh\u1ecb nh\u1eadn hai chi\u1ebfc, nh\u01b0 v\u1eady s\u1ebd gi\u00fap nh\u1eefng ng\u01b0\u1eddi \u1edf c\u00f9ng ph\u00f2ng ch\u1ee7 \u0111\u1ed9ng h\u01a1n, nh\u1ea5t l\u00e0 v\u1edbi nh\u00f3m \u0111i \u0111\u00f4ng.<\/p>\n

Theo VnExpress<\/a><\/strong><\/p>\n

<\/span><\/strong><\/p>\n

Xem th\u00eam c\u00e1c b\u00e0i vi\u1ebft:<\/strong><\/p>\n

Nh\u1eefng sai l\u1ea7m c\u1ea7n kh\u1eafc ph\u1ee5c khi \u0111i du l\u1ecbch<\/a><\/strong><\/p>\n

8 \u0111i\u1ec1u c\u00e1c du kh\u00e1ch th\u01b0\u1eddng m\u1eafc sai l\u1ea7m khi \u1edf \u0111\u1ed9 tu\u1ed5i 20<\/a><\/strong><\/p>\n

20 sai l\u1ea7m l\u1edbn nh\u1ea5t khi du l\u1ecbch n\u01b0\u1edbc ngo\u00e0i<\/a><\/strong><\/p>\n

<\/div><\/strong><\/p>\n

<\/span>\u0110\u1eb7t ph\u00f2ng kh\u00e1ch s\u1ea1n tr\u1ef1c tuy\u1ebfn<\/a> v\u1edbi gi\u00e1 t\u1ed1t nh\u1ea5t t\u1ea1i iVIVU.com<\/div><\/h3>\n

***<\/strong><\/p>\n

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